For the record, most of the "small press" publishers I've been in contact with along the way are MUCH MUCH more professional than this...and it's not the first "bad press" I've read about htis particular publisher.
Having said that, beware! :)
Hopefully Writer Beware and other watchdog organizations are being alerted to this fraud. I feel for this woman. I'd be angry too.
I feel for her, too! A publisher has a big responsibility. I self-published groups of books at once, so have considered publishing other people under my Galaxy Teacher Books logo. Messages like this confirm for me how important it is to offer quality services or none at all. WWW.GalaxyTeacherBooks.Com